ZeroViz respects your privacy. We collect only the personal data needed to provide our services, improve performance and meet legal obligations. We process data on lawful bases, keep it no longer than necessary and protect it with appropriate technical and organisational measures, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You have rights to access, rectification, erasure, restriction, objection and portability. To exercise these rights or to contact our Data Protection Officer, email governance@zeroviz.uk. We do not sell personal data and we share it only with trusted providers or when the law requires.

We use cookies and similar technologies to make our site work, measure traffic and improve your experience. This is done in accordance with the UK Privacy and Electronic Communications Regulations (PECR) and the UK GDPR. Nonessential cookies (e.g. analytics, advertising) are used only with your consent via our cookie banner, where you can change your choices at any time. Essential cookies are required for core functionality and do not need consent. We minimise data collection and retention, and where possible, we use privacy-enhancing settings.

By using this site you agree to use it lawfully and respectfully. Content is provided “as is”; we disclaim warranties to the fullest extent permitted by law (including under the Consumer Rights Act 2015 and the Electronic Commerce (EC Directive) Regulations 2002 as retained in UK law) and limit liability accordingly. Intellectual property on this site belongs to ZeroViz or our licensors; please do not copy or misuse it. Do not attempt unauthorised access or harmful activity. We may update these terms; material changes will be signposted. If you have questions, contact governance@zeroviz.uk.

We're committed to making our website usable for everyone, in line with the Equality Act 2010 and related UK accessibility regulations. Our goal is conformance with the Web Content Accessibility Guidelines (WCAG) at AA level. We design, build and test with accessibility in mind and welcome feedback. If you encounter barriers, please contact governance@zeroviz.uk and we will do our best to provide an alternative and fix the issue.

We aim to get it right first time. If we fall short, please let us know at governance@zeroviz.uk. We commit to acknowledging complaints within 3 business days, investigating fairly and providing a clear response with reasons and remedies where due. This process is aligned with the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015, and sector ombudsman schemes where applicable. Feedback helps us improve products and service.

• Registered name: ZEROVIZ LIMITED
• Company number: 02527491
• Registered office: Faber House, Eastern Road, Romford, Essex, RM1 3JP
• Place of registration: England & Wales
• VAT number: GB739 6848 70
• For statutory requests (e.g. data protection) contact governance@zeroviz.uk.